Insurance Services FAQs

Q2: How can I check my insurance policy information?

A: You can check your insurance policy information in the following ways:

• Inquire through the customer service hotline and provide identity authentication information (such as ID card or policy number). The customer service staff will assist in the inquiry.

• Inquire through the official website

• Contact the agent

• Go to the branch counter to inquire

Q1: What should I do if there is no insurance agent serving me?

A: You can contact us through here and we will arrange an insurance agent to serve you.

If you have any other questions about insurance products, please feel free to contact us!